1. General Policy
Archis provides premium architectural hardware solutions. As these products are customized and quality-tested, payments made for purchases are generally non-refundable once the order has been processed.2. Eligible Refunds
Refunds may be granted only if:- The product is damaged or defective upon delivery
- The wrong product was delivered
- Cancellation is requested before order dispatch
3. Non-Refundable Items
- Used, installed, or damaged products after delivery
- Custom-made or special order items
- Products returned without original packaging
